Compliance Inspections are visits to a facility or business (e.g., business, mortgage, collection agency) for the purpose of gathering information to determine whether it is in compliance. Inspections generally include pre-inspection activities such as obtaining general site information before entering the facility or business. Other activities that may be conducted during the on-site visit include:
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  • interviewing facility or site representatives,
  • reviewing records and reports,
  • taking photographs,
  • collecting samples, and
  • observing facility or site operations.

ON-SITE
​INSPECTION
Credit Reporting Agencies (Experian, Equifax and TransUnion) have mandated guidelines to ensure that information is distributed and maintained in a secure environment, used in a manner consistent with state and federal requirements and provided only to end-users who have a permissible purpose for the use of the data. Our inspector will physically visit the business to ensure compliance with these guidelines. The inspector is trained to observe business signage, evidence of business activity, and certify that the location is a secured environment. 

DEBT COLLECTOR INSPECTION
There are many rules and regulations governing debt collection agency ​as outlined in the Fair Debt Collection Practices Act (FDCPA). The purpose of this inspection is to verify that your debt collector vendor is following appropriate rules and regulations. This includes a physical inspection of the business as well as a interview with key contact that represent the business.

I-9 VERIFICATION INSPECTION
The Department of Homeland Security requires that someone physically verify  newly hired regular or temporary, part-time, and full-time employees work eligibility and identification documents, and then complete Section 2 of Form I-9. 

FHA LENDER BRANCH INSPECTION

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This is an inspection of a mortgage branch office for compliance with the Fair Housing Administration (FHA) and Housing and Urban Development (HUD) recommendations. 

REPOSSESSION LOT INSPECTION
The purpose of this inspection to inspect an repossession location operations for Consumer Financial Protection Bureau (CFPB) compliance.

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